Manage incidents on your status page

This is the part that's most used of the dashboard. Here you communicate incidents with your customers, and update them as you progress on fixing the issue.

Add an incident

Login to your status page at instatus.com/login then choose your status page.

Go to incidents, then click on add an incident button:

Once you click it, a new form will appear. Here you can enter:

  • An incident title.
  • Current incident status.
  • Your message.
  • Components affected by the incident.
  • Date
  • Whether to notify your customers about it.

Click Add incident, and it will be added to your page.

Add a new incident
Incident is now added! 💁🏻‍♂️

Add an incident update

Go to incidents, then click on the incident that you want add an update to.

You'll find the list of incident updates, click on Add an update.

Once you click it, a new form will appear. Here you can enter:

  • Current incident status.
  • Your message.
  • Components affected by the incident.
  • Date
  • Whether to notify your customers about it.
Add a new incident update
Update is now added 💁‍♀️

Edit incident title

Go to incidents, then click on the incident

Click on Edit incident button on the top right. Write your new incident title

Edit incident title
Incident title is now edited 👌