6 Best Statuspage Alternatives

Statuspage is a popular tool for creating and maintaining status pages for your online services. It allows you to communicate with your customers and users about any incidents, downtime, or maintenance that may affect their experience.

But Statuspage has its flaws.

There are dozens of alternatives to Statuspage—each offering unique features and pricing. The importance of these alternatives lies in their ability to provide real-time status updates, incident management, and scheduled maintenance notifications in a more tailored manner. They can enhance user communication during downtime, improving user experience and trust.

This Instatus guide will explore some of the best alternatives to Statuspage and compare their features, pricing, and benefits.

What is Statuspage?

Statuspage is a communication tool developed by Atlassian that helps you inform your users about outages and scheduled maintenance.

Users can subscribe to updates via email or text messages when you have an incident, and you can embed your system status directly into other interfaces and web properties so your customers always know what’s going on.

Statuspage does not directly monitor your websites or servers, but you can integrate monitoring tools with Statuspage or use their API to update your page programmatically. It’s used to build customer trust, reduce incoming support requests during incidents, and build and scale your incident communication process. It integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response.

Why Look for Statuspage Alternatives?

Lack of Features and Customization Options

Some users have expressed dissatisfaction with its lack of features and customization options. For instance, one user mentioned wanting more ways to customize the layout.

Lack of Integrations

Although Statuspage offers integrations with popular monitoring, alerting, chat, and help desk tools, it may only cover some tools a business uses. For example, one user noted that Statuspage doesn’t have an automated system to check if a service is accessible or responds with a 200 OK status code.

Pricing

The cost of using Statuspage can be a deterrent for some businesses, especially smaller ones or those with tight budgets. One user described the pricing as “very expensive” and unsuitable for small projects.

Want to see just how pricey Statuspage can be?

A public status page with 5,000 subscribers and 25 teammates would cost you $399/month with Statuspage and $20/month with Instatus.

Criteria to Consider when Choosing a Statuspage Alternative

Incident History 

An incident feature allows you to keep track of past incidents, providing valuable insights into your system’s performance over time. It can also help identify patterns and recurring issues, enabling proactive measures to prevent future incidents.

Maintenance Schedule 

A good status page alternative should provide a clear and easily accessible maintenance schedule. This helps inform users about planned downtimes, minimizing surprises and potential frustrations.

Communication Channels

The ability to communicate through multiple channels is another important criterion. This could include email notifications, SMS alerts, or integrations with popular chat tools like Slack and Microsoft Teams.

6 Best Statuspage Alternatives

Are you in a rush? That’s okay—here’s a quick overview of the tools we’ll be covering:

1. Instatus
2. Sorry App
3. Status.io
4. Statuspal.io
5. Better Stack
6. StatusCast

1. Instatus

Instatus offers a quick and affordable solution for creating beautiful status pages.

Instatus status pages load 10x faster than Statuspage (and other leading competitors) and costs much less, thanks to our flat pricing model. Plus, Instatus offers integrated website, API, keyword, SSL, TCP, ping, and DNS monitoring to help you keep tabs on your service uptime.

When issues happen, your on-call team can receive notifications via email, SMS, phone, Slack, or Teams. You can also set routing rules for different on-call teams and work collaboratively through comments and logs.

Relevant Features

• Intuitive Status Pages: Create beautiful, responsive, on-brand status pages and control access using page types (public vs. private), email invites, and passwords.
• Integrated Monitoring: Monitor website, API, keyword, SSL, TCP, ping, and DNS tests to get alerts when issues occur.
• On-call Scheduling: Set up on-call schedules and routing rules for your team to ensure the right people are notified of any incidents.
• Notifications: Receive notifications via email, SMS, phone call, Slack or Teams.
• Multi-language Support: Offer users a status page in their native language with 21 languages supported.
• Customization & Branding: Create a branded status page in minutes. Match your brand’s look and feel with customizable themes, colors, wording, and CSS.
• Widgets: You can add a floating widget, footer badge, or intercom app to highlight your status directly on your websites.

Pricing

Instatus offers a free plan that supports five monitors, 3-minute checks, email notifications, and a public status page for up to 200 subscribers.

With the Pro plan ($15/month), you get 50 monitors, 30-second checks, SMS and call alerts, and unlimited status page subscribers and teammates. Upgrade to the Business plan ($225/month) to enjoy SSO and raise the monitor limit to 1,000.

There’s a custom Enterprise plan available for enterprises with heavy monitoring needs.

2. Sorry App

Sorry App is a status page service that helps businesses manage incident communication and reduce helpdesk inquiries.

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It provides easy-to-read status page layouts, team permissions, and monitoring connections to streamline incident management.

Relevant Features

• Scheduled Notices: Create scheduled maintenance notifications.
• Agile Automation Technology: Instantly inform customers about unexpected incidents.
• Incident Notifications: Fast and open customer messaging through various channels.
• Integrations: Seamless communication with popular apps like Intercom, Slack, and Microsoft Teams.

Pricing

Sorry App offers two pricing options.

The Kickstart plan starts at $80/month and offers essential features for creating a status page. The Enterprise Trust plan starts at $1600/month and includes a comprehensive status page solution with additional features.

Pros

• Good interface usability
• Mid-range performing brand

Cons

• Lesser known brand
• Below average compared to other brands
• Lacks e-commerce features

3. Status.io

Status.io is a hosted system status page platform that offers transparency and customizable features to keep users informed during outages and maintenance. Their infrastructure is redundant and spans multiple regions and providers.

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They provide different plans with powerful status pages, incident and maintenance tracking, subscriber notifications, metrics, customizable design, and integrations with other monitoring tools.

Relevant Features

• Multi-tenant architecture friendly: Provide an accurate overview of your distributed systems.
• Incidents and planned maintenance: Track service disruptions and schedule maintenance activities.
• Status automation: Link existing monitoring tools or build custom integrations.
• External service monitoring: Display the status of third-party services.
• Automated planned maintenance: Automate maintenance activities.

Pricing

Status offers three pricing plans—Basic ($79/month), Standard ($149/month), and Plus ($349/month).

Each plan includes status notifications, team collaboration, metrics, incident management, planned maintenance, notifications via email and webhook, and more. There’s a 5% discount when you subscribe annually.

Pros

• Promotes transparency and keeps users informed about maintenance and outages
• Available in multiple countries and from different providers
• Customizable design tools to match your brand
• Integrates with Librato, OpsGenie, and PagerDuty

Cons

• Can be costly
• Steep learning curve

4. Statuspal.io

Statuspal is designed to increase awareness of application performance and availability.

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It provides a centralized dashboard that showcases your system’s performance and availability thanks to its powerful uptime graphs, uptime calendar, and dashboard metrics. Their automation can report and close incidents for you while informing your customers.

Relevant Features

• Simple Dashboards & UI: Updated user interface for easier management and quick insights.
• Out-of-the-box monitoring: Built-in monitoring for incident reporting.
• Centralize and showcase SLA: Monitor and display historical SLA metrics.
• Multi-language status page: Communicate incidents in multiple languages.

Pricing

Statuspal offers four pricing plans—Hobby ($49/month), Startup ($99/month), Business ($299/month), and Enterprise (custom).

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Each plan includes unlimited status pages, team members, and public/private pages. The plans differ in the number of subscribers, monitored services, languages, and additional features like SSO and customizations.

Pros

• Simple and easy to use
• Continuous improvements over time
• Reliable monitoring for instances

Cons

• Limited customization options for status page design
• Lack of metrics related to monitored services
• Integration limitations with Opsgenie

5. Better Stack

Better Stack is a comprehensive platform that offers solutions for log management, uptime monitoring, incident management, and status pages.

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It provides fast and efficient logging, collaboration, and observability features and cost savings compared to other tools in the market.

Relevant Features

• Branded status page: Build trust and reduce customer service tickets with a stylish and branded status page on your domain.
• Quick configuration: Configure the tool in just 5 minutes.
• Screenshots & error logs: Get detailed information about service outages with screenshots and error logs.
• Incident audit timeline: Track incidents with a second-by-second timeline and see who was alerted.
• Cron job monitoring: Monitor CRON jobs and serverless workers to ensure they run correctly.

Pricing

Better Stack offers four plans—Basic (free), Freelancer ($25/month), Small Team ($85/month), and Business ($170/month).

All plans come with a 60-day money-back guarantee.

Pros

• Easy setup and use
• Reliable monitoring of websites, servers, and more
• Customizable status pages
• Multiple integrations and notification options

Cons

• Occasional false email alerts
• Limited native integrations (e.g., Telegram)
• Live chat support can be slow to respond
• Limited log filtering options for some users

6. StatusCast 

StatusCast helps businesses keep employees and users informed during system outages.

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It offers public and private status pages, incident management, and AI-powered messaging. Customizable features and integrations build trust, reduce help desk load, and improve incident management.

Relevant Features

• Proactive notifications: Stay ahead of incidents and keep users informed with proactive updates.
• End user incident reporting: Enable users to report incidents directly, streamlining communication and issue resolution.
• Customization and branding: Customize public status pages to align with your brand identity effortlessly.
• Third-party private status page integration: Centralize third-party status pages to view service statuses comprehensively.

Pricing

The pricing plans of StatusCast range from Starter ($50/page/month) to Enterprise ($1,600/page/month), with varying features like subscriber limits, administrator access, service and component levels, codeless integrations, and more.

Customers can choose between monthly or yearly payment options.

Pros

• Easy to use and administer
• Multiple methods of notifications
• Clear and concise feature set

Cons

• Admin interface could use some enhancements
• Managing subscriber lists can be complex
• Limited integration with popular support services like Zendesk

Conclusion

Statuspage is a good tool but has flaws that push many users to explore alternatives. The options above offer many features to meet different needs, budgets, and goals.

At Instatus, we help developers and DevOps teams create simple, responsive status pages in minutes at a fraction of the cost of Statuspage and tools like it. Monitor availability and keep your users in the loop with a singe tool.

Get started for free and see what Instatus can do.