When it comes to IT operations, businesses often adopt DevOps or ITIL (IT Infrastructure Library) frameworks to help streamline their digital workflows. While both frameworks deal with IT practices, they differ quite a bit in their structure and areas of focus.
ITIL is more rooted in ITSM (IT Service Management), whereas DevOps brings development and operations teams together with the help of methodologies and tools such as Instatus. In this article, we’ll be going through both DevOps and ITIL frameworks to help you decide which one best suits your business.
DevOps and ITIL are well-known frameworks for IT workflows, but they both specialize in different areas. DevOps focuses on collaboration and offers a flexible approach toward IT lifecycles phases. ITIL, on the other hand, offers a more strict set of guidelines for ITSM implementation, although these can be adapted if necessary.
DevOps is a series of methodologies and tools that help automate and streamline software development processes, such as software deployment, testing, and monitoring. The goal is to improve communication and interactions between IT and development teams, with a strong focus on automating workflows for faster and better product releases.
Jenkins is an automation tool that helps streamline your CI (continuous integration) and CD (continuous deployment) workflows. It can act as a CI server or delivery hub for any development project, and they have hundreds of plugins you can integrate into your DevOps toolchains.
Kubernetes allows you to containerize your applications so you can build and deploy updates without taking down your server or disrupting end-users. This facilitates faster software updates and releases while minimizing your downtime.
Azure DevOps is another tool that optimizes CI/CD processes. You can easily set up your own CI/CD pipelines using various coding languages and operating systems and deploy builds to any cloud service, including Azure, AWS, and GCP.
DevOps involves the use of various specialized tools, such as Instatus. With the help of Instatus, you’re able to create your own beautiful status page within seconds, which allows you to enable continuous monitoring in your DevOps workflow.
ITIL involves using a set of best practices, which are designed to elevate your ITSM, improve customer relations, and establish a reliable environment for optimal delivery of IT services.
Here are some common DevOps roles:
Here are some examples of ITIL roles:
DevOps has a large focus on optimizing the software delivery process, with the use of automation tools such as Jenkins and Azure DevOps. It also introduces continuous monitoring and testing to help identify errors quicker, promoting faster software updates.
ITIL introduces a set of practices to help increase your software delivery efficiency. It centers around optimizing the quality of your services and defining clear expectations you can measure later on to drive continuous improvement.
Both DevOps and ITIL are useful in their own ways when it comes to elevating your digital workflows. However, whichever one suits you best depends on your business goals and daily operations. For instance, if you deal more with software development and deployment, DevOps may be the better option.
There are many specialized tools involved in the DevOps process, such as Instatus which facilitates continuous monitoring.
Try Instatus for free today to get your hands on a beautiful status page in just 10 seconds.
Get a beautiful status page that's free forever.
With unlimited team members & unlimited subscribers!
Start here
Create your status page or login
Learn more
Check help and pricing
Talk to a human
Chat with us or send an email
Statuspage vs Instatus
Compare or Switch!
Updates
Changes, blog and Open stats
Community
Twitter, now and Affiliates